The Clubhouse Access
At The Clubhouse, our team prioritises fast access and secure account management. We recognise that Canadian players require simplicity and safety from the moment of registration.
Login Steps
When logging in to The Clubhouse, casino members must use the credentials created during their initial registration. Visiting the homepage presents a dedicated login button—users enter their email and password, ensuring entry is limited to verified accounts. If a password is forgotten, a reset link is sent to the associated email, giving members a quick way to regain access. Logging out is recommended after each session to maintain account security. Technical support is available for any persistent access issues.
Registering at The Clubhouse
We have designed the registration process at The Clubhouse to be both quick and compliant with Canadian standards for online gaming. Applicants provide details such as legal name, date of birth, email, address, currency preference, and a secure password. Completion of these steps, including agreement to our terms, activates the new account. Registration is not only a gateway to gameplay but also the first line of defence for responsible gambling in Canada.
Verification at The Clubhouse
All Canadian members are subject to the Know Your Customer (KYC) process before withdrawals. We ensure procedures are straightforward, aligning with federal regulations to prevent fraud.
| Step | Documents Required | Typical Timeframe |
|---|---|---|
| ID verification | Passport or Driver’s Licence | Up to 3 business days |
| Address validation | Utility bill or bank statement | Up to 3 business days |
| Payment method | Screenshot or bank statement | Up to 3 business days |
This security check helps us uphold trust and compliance across The Clubhouse community.
Welcome Bonus After Login
Canadian players receive a welcome bonus immediately after their first login, provided account verification is complete. This offer helps new members explore various games with additional funds.
| Bonus Type | Amount | Wagering Requirement |
|---|---|---|
| Matched Deposit | Up to $4,000 | 35x |
| Free Spins | 125 spins | 35x on winnings |
| Second Deposit | 75% up to $600 | 35x |
Full details are available in the promotions tab after login.
The Clubhouse Terms
Upon registration, Canadian users must accept The Clubhouse's terms of use governing fair play, responsible gaming, and data security. All personal data is stored according to Canadian privacy legislation. Players agree not to share account access and are responsible for maintaining confidential credentials. By completing registration, users also confirm they are of legal gambling age in Canada and acknowledge all policies governing bonus eligibility and account activity.
Account Safety Tips
Ensuring account security at The Clubhouse is a collaborative responsibility.
- Use unique, strong passwords with a mix of characters, numbers, and symbols.
- Activate two-factor authentication if available for extra protection.
- Avoid saving login credentials on shared or public devices.
- Regularly update passwords to reduce exposure to risks.
- Promptly report any suspicious login activity to our support team.
- Never share your credentials, even with individuals claiming to be The Clubhouse staff.
- Always log out after every session, especially on mobile devices or computers in public spaces.
By following these steps, our Canadian players can enjoy The Clubhouse safely and confidently.
Frequently Asked Questions
How do I reset my password if I forget it on The Clubhouse Casino?
If you forget your password, you can request a reset link that will be sent to your registered email address. Using this link, you can quickly regain access to your account. If issues persist, The Clubhouse offers technical support to assist you.
What documents do I need to verify my account for withdrawals at The Clubhouse Casino?
To complete the Know Your Customer (KYC) verification required before withdrawals, Canadian players must provide a government-issued ID such as a passport or driver’s licence, proof of address like a utility bill or bank statement, and proof of ownership of the payment method used, for example, a screenshot or bank statement. Verification typically takes up to three business days.
Am I able to play at The Clubhouse Casino if I live in Ontario, Canada?
Currently, players residing in Ontario cannot access The Clubhouse Casino as Ontario operates its own online gaming licensing system and The Clubhouse Casino has not been licensed there.
What payment options are available for deposits and withdrawals at The Clubhouse Casino in Canada?
Canadian players can deposit using various methods including cryptocurrencies, e-wallets like Neteller and MuchBetter, Interac, and credit cards such as Mastercard and Visa. Withdrawals can be made via bank transfers (minimum CAD $300) or other methods like cryptocurrency and Interac, with minimum withdrawal amounts generally around CAD $30, depending on the option.
What security measures does The Clubhouse Casino recommend to keep my account safe?
The Clubhouse advises using strong, unique passwords with a mix of characters, numbers, and symbols, enabling two-factor authentication if available, avoiding saving login credentials on public devices, regularly updating passwords, reporting suspicious activity promptly, not sharing credentials, and always logging out after sessions to maintain account security.